The University of Oslo is closed. The PhD defence and trial lecture will therefore be fully digital and streamed directly using Zoom. The host of the session will moderate the technicalities while the chair of the defence will moderate the disputation.
Ex auditorio questions: the chair of the defence will invite the audience to ask ex auditorio questions either written or oral. This can be requested by clicking 'Participants -> Raise hand'.
Trial lecture
"The role of metaphors in systems development; theoretical and practical implications”
Main research findings
Information dashboards have become a prominent tool for organisations by providing users with a sense of control and allowing them to stay closers to their organisation’s progress. The use of information dashboards has emerged as a novel approach for addressing health information fragmentation and lack of coordination among Health Information Systems’ (HISs) stakeholders in developing countries.
This thesis attempts to develop an understanding of the nature of institutional work in designing, implementing and maintaining information dashboards in fragmented HISs settings. The study was carried out through two qualitative and interpretive action research studies in the East African Community and Indonesia. The study contributes theoretically by conceptualising the designing, implementing and maintaining of information dashboards in fragmented HISs settings as a process of institutional change through four non-linear, iterative processes: undermining, standardisation, evolving and stabilisation. Based on the theoretical understanding, the study suggests some practical implications for how information dashboards could play a central role in strengthening Information Systems in fragmented environments such as areas with limited standards and agreement
Contact information to Department: Mozhdeh Sheibani Harat