Technologies for Knowledge and Expertise Sharing in Industrial Contexts

Knowledge and Expertise Sharing (KES) is arguably one of the most important a strategic process in companies, potentially leading to competitive advantages. Nevertheless, this process is very often neglected or taken for granted, due to the immediacy of other allegedly more relevant and urgent matters.

Recent research has explored the use of different technologies, such as augmented reality and sensors, to support KES while workers are handling their actual work assignments. Articulation spaces have also been discussed as potential solutions to support KES and mitigate group effects that may be associated with barriers to it.

In this thesis, students will have the opportunity to engage in explorations and design of technology for KES in industrial contexts. In particular, students are expected to engage in participatory design activities for the conceptualisation and implementation of articulation spaces that can lead to organic, effective and efficient KES.

Related literature

Ackerman, M. S., Dachtera, J., Pipek, V., & Wulf, V. (2013). Sharing knowledge and expertise: The CSCW view of knowledge management. Computer Supported Cooperative Work: CSCW: An International Journal, 22(4–6), 531–573. 

de Carvalho, A. F. P., Hoffmann, S., Abele, D., Schweitzer, M., Tolmie, P., Randall, D., & Wulf, V. (2018). Of Embodied Action and Sensors: Knowledge and Expertise Sharing in Industrial Set-up. Journal of Computer Supported Cooperative Work, 27(3–6), 1–42. 

de Carvalho, A. F. P., Reichel, S., Sanchez, M. M., Allen, E. S., & Schweitzer, M. (2022). Group Effect Aspects in Digitalisation Production Contexts: Articulation Spaces for Emerging Cooperation Challenges. Proceedings of the ACM on Human-Computer Interaction, (7, GROUP). 

Hoffmann, S., de Carvalho, A. F. P., Abele, D., Schweitzer, M., Tolmie, P., & Wulf, V. (2019). Cyber-Physical Systems for Knowledge and Expertise Sharing in Manufacturing Contexts: Towards a Model Enabling Design. Computer Supported Cooperative Work: CSCW: An International Journal. 

Publisert 8. okt. 2023 22:53 - Sist endret 8. okt. 2023 22:53

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